Typesy for Education
How do I extend my subscription?
Go to the Account tab from your admin interface. Under the subscription section, there’s an extend subscription button.
Do you have a W-9 form?
Yes, Go to the account tab from your admin interface. Under the download form’s section, there’s a“download sole source letter” button.
Where can I find the sole source letter of Typesy?
Go to the account tab from your admin interface. Under the download form’s section, there’s a “download sole source letter” button.
How do you edit a School Logo?
Go to the account tab from your admin interface. Under the settings section, there’s an “upload school logo” button.
How do you edit a School Name?
Go to the account tab from your admin interface. Under the settings section, there’s an “Edit school name” button.
I do not want to give full admin access to my teachers. Does making them an admin give them full access to our subscription? How about as a teacher, does it give the same admin access?
You can definitely set your teacher’s profile as “teacher” instead of “admin.” They won’t have full admin access but they’ll have full access to the class they’re assigned to and be able to manage it. To change user credentials, go to Users > select ...
We use Clever and I’ve just shared my Clever data to Typesy, but I still don’t see our data coming through to your app. Is this something on your end?
The data-sync is not immediate. Depending on the volume of data you shared, it might take some time to complete the sync. Sometimes it takes a few minutes, sometimes a few hours, and sometimes it’s almost immediate. To make sure all is in place, ...
I want to add one of my teachers as admin, but her email returns as already in use when I add him/her. His/her email is not in our users list yet. How should I proceed?
It’s possible that the teacher’s email is in use in a different account, probably a trial account s/he might have requested before. Please contact our Customer Success Manager bryan@ereflect.com (707) 666-3884 x 102 and he’ll take care of this for ...
We have a purchase order for Typesy. How do we proceed?
You can send it directly to bryan@ereflect.com or rick@ereflect.com and they’ll process it ASAP. You can also upload your PO in-app by going to Account > Subscription > Upload your PO It will then be sent to the manager in charge for processing.
How can I get a Quote in Typesy?
In your Admin Interface, you can generate a quote by going to Account > Get A Quote > Enter the required information > Create Quote
Can we integrate Typesy to our LMS (Canvas, Schoology, etc.)?
Typesy can definitely be integrated to your LMS. It supports any LMS platform running LTI 1.0.
I have an invoice from your company but we can’t issue a check until we get your W-9. Where do I obtain that information?
You can download the form directly in-app. In your admin interface, go to Account > Download Forms > Download W-9 Form
We had a Typesy trial through Clever and we already purchased it. However, it still shows a prompt that our account is on a trial and will expire in a few weeks. How do we fix this?
There’s currently no option to automate this update in either your Typesy admin or Clever dashboard. Please contact our Customer Success Manager at bryan@ereflect.com (707) 666-3884 x 102 so he can manually update the Typesy subscription you have ...
How to get started with Clever
To use your school’s Clever data in Typesy, you need to share Typesy data with Clever and list Typesy as an application. Log into your Clever Dashboard and select Applications, then choose Add Applications from the left navigation window. Enter ...
How to get started with Classlink
To access Typesy using your Classlink credentials, simply add Typesy as one of your applications and assign it to your roster. Step 1. Open the ClassLink Management Console. Step 2. Click Applications, then select Add & Assign Apps. Step 3. In the ...
Can I have my students login through Google without a Google Classroom setup?
Yes. First, you need to do a regular import. Enter the google emails of your students in the CSV file. Once imported, you can instruct your students to login using the Google login option in Typesy. Typesy will then match the existing email ...
Is there a trial/demo for Typesy for Education?
For trial/demo, please contact our manager of Typesy for Education at rick@ereflect.com.
How to get started with Google Classroom?
You can use your Google Classroom data to set up your classes and students in Typesy. In the app, click on the Admin tab to proceed to the admin interface. Click Classes and hit the Google Classroom button. You will be prompted to sign in to your ...
I have students who I want to be in multiple classes. Does Typesy allow it or can they only be enrolled in one class at a time?
You can surely enroll a student in multiple classes. When enrolling the student in another class, please make sure to uncheck the checkbox for “Remove from other classes when enrolling in new..” That way, s/he won’t be removed from his/her existing ...
How do I purchase more licenses?
You can contact our Customer Success Manager at bryan@ereflect.com (707) 666-3884 x 102 and he will take care of it for you right away. Also, you can purchase licenses directly in-app. In your admin interface, go to Account > Subscription > Add Users
Our Typesy school subscription is about to expire. How do we renew it?
You can contact our Customer Success Manager at bryan@ereflect.com (707) 666-3884 x 102 and he will take care of it for you right away. Also, you can extend your subscription directly in-app. In your admin interface, go to Account > Subscription > ...
I see there’s an option to login through Microsoft. How do we use it for our students who have an account?
You can surely use your MS profiles to login to Typesy. First, you need to do a regular import. Enter the Microsoft emails of your students in the CSV file. Once imported, you can instruct your students to login using the Microsoft login option in ...