Are dedicated implementation project managers assigned to large-scale district agreements?
Yes. Large-scale and tier-1 enterprise implementations include the assignment of a dedicated Customer Success Manager who works directly with district instructional technology departments.
This point of contact coordinates rostering setups, structures launch timelines, tracks rollout adoption metrics, and fields technical escalations.
What customized instructional professional development options can be structured for large districts?
While standard asynchronous training materials are available to all accounts, large-scale district rollouts can access customized virtual training frameworks.
This includes interactive synchronous sessions tailored to matching the platform with specific local district pacing guides, grading expectations, and technology lab schedules.
Does the vendor support a 'Train-the-Trainer' instructional enablement framework?
Yes. To help large districts optimize onboarding efficiency, the customer success team offers specialized enablement training designed for instructional technology coaches, media specialists, and curriculum leads.
This model empowers district personnel to lead internal workshops and troubleshoot front-line classroom queries.
Can custom curriculum content or localized district benchmarks be injected into the platform?
Yes. The administrative console includes comprehensive text-importation utilities.
School districts can design and publish custom typing exercises containing localized district benchmarks, site-specific vocabulary lists, or unique regional text modules, providing tailored learning choices for classrooms.