How do I purchase more licenses?
You can contact our Customer Success Manager, Bryan, at bryan@ereflect.com or by phone at (707) 666-3884 ext. 102. You may also submit a ticket through our Helpdesk, and we’ll be happy to assist you.
If you are the current Admin, you can purchase additional licenses by going to the Admin Interface, Account, then Add Users.
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What is the purpose of the Account section?
The Account section is where current administrators can manage subscriptions, download forms, and configure school-wide settings. 1. Subscription: View your current subscription details, including the subscription period and number of users. From ...
We have a purchase order for Typesy. How do we proceed?
You can submit your purchase order directly to our Customer Success Manager, Bryan, at bryan@ereflect.com, or to our Head EDU Consultant, Rick, at rick@ereflect.com. They’ll assist you in getting it processed as quickly as possible. If you're the ...
Our Typesy school subscription is about to expire. How do we renew it?
You can contact our Customer Success Manager, Bryan, at bryan@ereflect.com or by phone at (707) 666-3884 ext. 102. You can also submit a ticket through our Helpdesk—we’ll be more than happy to assist you with your renewal. If you are the current ...
The Account section
1. The Account section shows your subscription info—number of users, billing periods, status, and payment method. 2. Under the Payments tab, you can view your payment history.
How can I change my student's account information?
1. Head over to the Class, Students, then click on the student's first or last name. 2. You'll be taken to their User Dashboard. From here, click on User Menu, then click on Edit. 3. This option allows you to update their account information. Once ...