What will happen to the progress after cancellation?
We NEVER delete accounts, unless the account owner specifically requests us to do so. This will always be the case even when processing the cancellation of your subscription.
If you want to rejoin at a later date after the cancelation and use the same user account, all the progress, settings and statistics will be saved. Some of the statistics will be deleted after a couple of years, however, the user account and progress will always remain the same.
Related Articles
Do your programs require internet connection?
Our programs are equipped with the latest cloud technology. With this integration, even if a user switches to a different device or accesses a different platform, all their progress and account information will be synced. This means they can continue ...
How to Pause or Resume Your Monthly Subscription
When your subscription is paused, you will not be charged, and any unused days in your billing period will remain available once the subscription is unpaused. Example If your subscription is billed every 10th of the month and you pause it on January ...
How do I set up my goals?
For Typesy and Wordela, you'll be going through a placement test when you first sign in. After that, the program will then provide you goals/recommendations. Here is an example of the first time sign in for one of our programs, Typesy: You can always ...
What payment methods are accepted?
Here all the accepted payment methods: Typesy 1. Typesy VIP: www.typesy.com/individuals I. Credit and Debit cards: Visa, Mastercard, and AMEX II. PayPal 2. Typesy Homeschool: www.typesy.com/homeschool I. Credit and Debit cards: Visa, Mastercard, and ...
My payment won’t go through. How can I buy your product?
The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction. Here are some workarounds to address the issue: 1. Use a Visa, Mastercard, or AMEX card. Other types of cards are not ...