What will happen to the progress after cancellation?

What will happen to the progress after cancellation?

We NEVER delete accounts, unless the account owner specifically requests us to do so. This will always be the case even when processing the cancellation of your subscription. 


If you want to rejoin at a later date after the cancelation and use the same user account, all the progress, settings and statistics will be saved. Some of the statistics will be deleted after a couple of years, however, the user account and progress will always remain the same. 


    • Related Articles

    • Do your programs require internet connection?

      Our programs are equipped with the latest Cloud Technology. With this integration, even if a user switched to a different device, or access a different platform, all their progress and account information will be synced. This means that they will be ...
    • How do you create an account or access VIP courses for the first time?

      After going through the subscription process, you will be sent an email confirmation. This will be sent to your inbox. If it's not there, kindly also check your spam/promotions folder. To create an account for you to be able to access all the VIP ...
    • How do I reset my password?

      You may click on the "I forgot my password" located in the login page. Simply follow the steps, and the new password will be sent to your inbox. If you haven't received anything yet in 3-5 minutes, kindly also check your spam/promotions folder. ...
    • What is Review?

      Review is located inside a word list. It will have a dictionary, and goes far beyond a traditional dictionary. This feature already knows how to teach you every English word “out of the box”. It generates detailed lessons using advanced technology ...
    • How do I set up my goals?

      For Typesy and Wordela, you'll be going through a placement test when you first sign in. After that, the program will then provide you goals/recommendations. Here is an example of the first time sign in for one of our programs, Typesy. You can always ...