We had a Typesy trial through Clever and we already purchased it. However, it still shows a prompt that our account is on a trial and will expire in a few weeks. How do we fix this?
There’s currently no option to automate this update in either your Typesy admin or Clever dashboard. Please contact our Customer Success Manager at firstname.lastname@example.org (707) 666-3884 x 102 so he can manually update the Typesy subscription you have connected via Clever and make it an official subscription.
How to get started with Clever
To use your school’s Clever data in Typesy, you need to share Typesy data with Clever and list Typesy as an application. Log into your Clever Dashboard and select Applications, then choose Add Applications from the left navigation window. Enter ...
Our Typesy school subscription is about to expire. How do we renew it?
You can contact our Customer Success Manager at email@example.com (707) 666-3884 x 102 and he will take care of it for you right away. Also, you can extend your subscription directly in-app. In your admin interface, go to Account > Subscription > ...
Is there a trial/demo for Typesy VIP?
Yes, Typesy VIP has a 7-day trial. You can start using Typesy VIP at absolutely no cost. There is no charge for the first 7 days, and you can cancel anytime, even before you are charged. Subscribe now!
Is there a trial/demo for Typesy for Education?
For trial/demo, please contact our manager of Typesy for Education at firstname.lastname@example.org.
We use Clever and I’ve just shared my Clever data to Typesy, but I still don’t see our data coming through to your app. Is this something on your end?
The data-sync is not immediate. Depending on the volume of data you shared, it might take some time to complete the sync. Sometimes it takes a few minutes, sometimes a few hours, and sometimes it’s almost immediate. To make sure all is in place, ...