The Support section

The Support section

1. The Support section allows you to submit a ticket straight to our Helpdesk, where one of our friendly specialists will be there to assist you. 

2. You can also participate in our Typesy Community where everyone can share their ideas, discuss, and help each other out.


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    • Is there a trial/demo for Typesy for Education?

      Yes, there is! You can directly contact our Typesy for Education Manager, Rick Mesias at: rick@ereflect.com for a trial/demo. You can also submit a ticket here: Helpdesk, and we'll connect you with our EDU consultants to provide you with information, ...
    • How can I add more users?

      1. On your laptop/desktop device, we recommend using Google Chrome as your browser and sign in here: www.typesy.com/type 2. Click on your profile picture located in the upper right hand corner of your Typesy screen, then click Users & Admin. 3. From ...
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      As they learn, Typesy encourages kids to keep going by hatching pets. Kids love to hatch the pets and collect them on their profile. Equipping a pet even enables special powers in the program! Hatching a pet 1. Students can hatch a pet only after ...
    • The Account section

      1. The Account section contains all of your subscription information. This includes the number of users, current billing period, next billing period, status, and the payment method. 2. You will also have access to the Payments tab, where you’ll be ...