The Account section

1. The Account section contains all of your subscription information. This includes the number of users, current billing period, next billing period, status, and the payment method.

2. You will also have access to the Payments tab, where you’ll be able to see the payment history of your subscription. 

• Related Articles

• What is the purpose of the Account section?

  The Account section is where the current Administrators of the account can manage and check on the subscription, purchase additional licenses, and more. 1. Subscription: Here, you can check on the current subscription period, number of users, add ...

• How do I reset a teacher/admin's password or change their account information?

  1. Go to the Users section, and search for either the name or email address of the teacher/admin: 2. You can put a check mark in the box beside their name and reset their password from the menu, or you can also click on the 3 dots and click on reset ...

• The Support Section

  The Support section allows you to submit a ticket straight to our Helpdesk, where one of our friendly specialists will be there to assist you.

• How can I individually create user accounts?

  1. From your admin interface's home screen, click on Add: Or you can also go to the Users section and click on the Add User button: 2. In the spaces provided, you can enter the user's account information. 3. You can leave the Generate Username and ...

• How can I change a student's account details?

  1. Head over to their class, click on Students, then click on the first name of the student: Or you can also go to Users > Search for the name of the user, and click on their first name: 2. You'll be moved to their User Dashboard. From here, click on ...