Subscription Reactivation
If a monthly subscription has been inactive or canceled for more than 3–5 days, you may see this message when signing in:
"User does not have access to this software."
If this happens, please submit a ticket to the Help Desk, and we’ll restore your access and assist with reactivation.
Reactivation Instructions
1. On a laptop or desktop, open a browser (we recommend Google Chrome) and sign in at: www.spreeder.com/app
2. Click your profile picture in the upper-right corner and select Users & Admin.
3. Go to Account, then click Change payment method. Enter your updated details and confirm—this will automatically charge the renewal fee and reactivate your subscription.