Subscription Reactivation

Subscription Reactivation

When a subscription has been inactive/canceled for more than 3-5 days from its last active date, you might receive a notice that reads: "User does not have access to this software" when attempting to sign in to your account.

If this happens, kindly submit a ticket to: 
Helpdesk and we'll provide you access to your account, and guide you through the process.



Reactivation Instructions

1. Access the program through a browser on your laptop or desktop deviceYou may sign in here, and we recommend using Google Chromewww.typesy.com/type 

2. Once done, click on your Profile picture located in the upper right hand corner of your Typesy  screen.



2. Click on Users & Admin:



3. Go to Account, then click on Change payment method. After entering all the necessary details and confirming, it will automatically charge the renewal fee to reactivate the subscription.

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