The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction.
Here are some workarounds to address the issue:
1. Use a Visa, Mastercard, or AMEX card. Other types of cards are not currently accepted.
2. Try a different card or use PayPal, if available.
3. Call your bank if the transaction is not allowed or if there are any international restrictions on the purchase.
4. Switch to a laptop or desktop device, use Google Chrome as your browser, then reattempt the purchase.
5. For monthly subscriptions, kindly check with your bank if this option is available with your card.
If you're still having difficulty completing the purchase, you may submit a ticket here: Helpdesk, and one of our Support Specialists will be there to assist you.
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