I was charged a Foreign Transaction Fee. What is this?
The transaction fee is going to the bank itself (who may pass it on to the card provider like VISA), and not to eReflect. We are only getting the exact amount as shown in your purchase receipt, and we are not able to determine whether the additional fee is being taken (otherwise we would note that in the receipt). Only a relatively small number of banks seem to make this extra charge and it typically appears to be 1-3% of the purchase amount. You can verify this by calling your bank.
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How safe is the transaction for upload & payment here?
There is a high level of security in the program to prevent unauthorized access. In theory it would be very difficult for someone to access your file. They would either need your password or they would need to somehow bypass multiple security ...
My payment won’t go through. How can I buy your product?
The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction. Here are some workarounds to address the issue: Please make sure to use a Visa, Mastercard, or AMEX card. Other types of ...
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