I'm trying to sign up but my email is already in use.
The reason for this might be because you already have an existing account with one of our programs such as, Zapreader, 7 Speed Reading, Spreeder CX, Vocab1, 7Spell, Typesy, Spreeder or Wordela.
Kindly use the credentials you used for any of our programs to sign in. In case you forgot your password, you may also reset your password by clicking on "I forgot my password".
If you ever encounter difficulties accessing your account, you can always contact our Helpdesk, and one of our very friendly specialist will be there to assist you. :)
You may a send us a ticket by going to: Submit a ticket
Do you offer assistance via calls, live chat or email?
All of the above! Our support specialists will be always be available to provide you assistance. We're always just a click away to help you regarding any concerns or inquiries by clicking on the call now, chat now, or submit ticket buttons. A "need ...
How do I set up my goals?
For Typesy and Wordela, you'll be going through an initial test when you first sign in. After that, the program will then provide you goals/recommendations. Here is an example of the first time sign in for one of our programs, Typesy. You can always ...
How do you create an account or access VIP courses for the first time?
After going through the subscription process, you will be sent an email confirmation. This will be located in your inbox. If it's not there, kindly also check your spam/promotions folder. There are two ways to create an account for you to be able to ...
How do I unsubscribe from your marketing emails?
To stop receiving email from us, simply “Click Here to Unsubscribe” in the email you received from us. If you are having trouble unsubscribing, kindly submit a ticket to https://helpdesk.ereflect.com/portal/newticket.
How do you add more users?
For VIP products: To add additional user/s, simply follow the steps below: Step 1: Log into the main user account. Step 2: Click the 3-dot menu at the top right corner of the screen Step 3: Click Users and Admin Step 4: Go to Users > Add User Step ...