I'm trying to sign up but my email is already in use.

I'm trying to sign up but my email is already in use.

This means that you already have an account on our system. 

 

It could be because you used a previous eReflect product such as 7 Speed Reading, Spreeder CX, Vocab1, 7spell or Typesy. 

 

Kindly use the same login details. Otherwise, reset your password using “I forgot my password.”


    • Related Articles

    • How do I unsubscribe from your marketing emails?

      To stop receiving email from us, simply “Click Here to Unsubscribe” in the email you received from us. If you are having trouble unsubscribing, kindly submit a ticket to https://helpdesk.ereflect.com/portal/newticket.
    • How do you add more users?

      For VIP products: To add additional user/s, simply follow the steps below: Step 1: Log into the main user account. Step 2: Click the 3-dot menu at the top right corner of the screen Step 3: Click Users and Admin  Step 4: Go to Users > Add User Step ...
    • How do I reset my password?

      Click "I forgot my password" and an email containing your temporary password will be sent to your email address. If you do not receive an email after 5 minutes, check your junk/spam email folder. If you are still having problems, kindly submit a ...
    • How do you create an account or access VIP courses for the first time?

      To access your course for the first time, please click the “Activate Purchase” link in the email you received after checkout and follow the instructions. *Please check the spam folder for the Welcome Email.
    • My payment won’t go through. How can I buy your product?

      The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction. Here are some workarounds to address the issue: Please make sure to use a Visa, Mastercard, or AMEX card. Other types of ...