How to reactivate my VIP access?
The resubscription to our VIP products is always available by signing in using your existing login credentials. Simply follow the instructions that will be provided, and you should be good to go.
Please note that this will only be available for a limited time, and accounts that have been inactive for a long period of time, will unfortunately be deleted.
No worries! If you ever encounter any difficulties with your resubscription, one of our specialists will be more than happy to provide assistance. You may contact us by sending a ticket in: Submit a ticket
How do I delete a user account from my VIP access?
For VIP products: To delete user/s, simply follow the steps below: Step 1: Log into the main user account. Step 2: Click the 3-dot menu at the top right corner of the screen Step 3: Click Users and Admin Step 4: Go to Users Step 5: Click the 3-dot ...
How do you create an account or access VIP courses for the first time?
After going through the subscription process, you will be sent an email confirmation. This will be located in your inbox. If it's not there, kindly also check your spam/promotions folder. There are two ways to create an account for you to be able to ...
Can I designate other users as Admin of our VIP account?
For VIP products: To make a user an admin, simply follow the steps below: Step 1: Log into the main user account. Step 2: Click the 3-dot menu at the top right corner of the screen Step 3: Click Users and Admin Step 4: Go to Users Step 5: Click the ...
How can I update my payment method?
For all of our products, only the Admin or the account owner will be able to change/update the payment method. For VIP products: You may click on the 3 dots located at the upper right hand corner of your screen. Next, click on Users & Admin > Account ...
Does the program require internet connection?
Our programs are equipped with the latest Cloud Technology. With this integration, even if a user switched to a different device, or access a different platform, all their progress and account information will be synced. They will be able to continue ...