How safe is the transaction for upload & payment here?
There is a high level of security in the program to prevent unauthorized access. In theory it would be very difficult for someone to access your file. They would either need your password or they would need to somehow bypass multiple security measures to hack our back end code.
That said, we still do not recommend uploading highly confidential data. Our apps are not made for storing that kind of data and do not provide the level of protection required by HIPAA compliance or other regulations.
My payment won’t go through. How can I buy your product?
The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction. Here are some workarounds to address the issue: Please make sure to use a Visa, Mastercard, or AMEX card. Other types of ...
I was charged a Foreign Transaction Fee. What is this?
The transaction fee is going to the bank itself (who may pass it on to the card provider like VISA), and not to eReflect. We are only getting the exact amount as shown in your purchase receipt, and we are not able to determine whether the additional ...
How can I update my payment method?
For all of our products, only the Admin or the account owner will be able to change/update the payment method. For VIP products: You may click on the 3 dots located at the upper right hand corner of your screen. Next, click on Users & Admin > Account ...
What payment methods are accepted?
We accept credit and debit cards (Visa, Mastercard, AMEX) and PayPal.