How does the refund guarantee work?

How does the refund guarantee work?

When you download our product from our website, your credit card or account is billed. However, this is not viewed by us as a permanent transaction until 12 months have passed. If you decide to cancel your purchase any time within 12 months of your purchase, we transfer the full purchase price back to your debit/credit card or PayPal account.

To request for refund, submit a ticket here or send us an email at

    • Related Articles

    • Do your programs work offline?

      The program needs an internet connection since it is now cloud-based. Cloud technology allows users to access their account across different device that is why it requires internet to work.
    • Does it work with any language?

      Yes, it uses English as the main language but you can import/upload .pdf, .txt, .htm or .doc files with languages that read from left to right, top to bottom, and use the material uploaded for training and reading. 
    • What is Admin Interface?

      The admin interface is where a person in charge such as parent/teacher can manage all the user/student accounts. The admin interface is available in Typesy Homeschool, Typesy for Business and Teams, and Typesy EDU versions. To get started, go to ...