How do I change or update my payment method?

1. On your laptop/desktop device, we recommend using Google Chrome as your browser and sign in here: www.wordela.com/app 

2. Click on the 3 dots located in the upper right hand corner of your Wordela screen, then click Users & Admin. 

3. From here, you can click on Change Payment Method to update your card information.

Note: If you're unable to access your account, one of our friendly specialists will be more than happy to provide assistance by submitting a ticket here: Heldpesk

• Related Articles

• Wordela Pets

  As they learn, Wordela encourages kids to keep going by hatching pets. Kids love to hatch the pets and collect them on their profile. Equipping a pet even enables special powers in the program! Hatching a pet 1. Students can hatch a pet in Autolearn ...

• Wordela Pets

  As they learn, Wordela encourages kids to keep going by hatching pets. Kids love to hatch the pets and collect them on their profile. Equipping a pet even enables special powers in the program! Hatching a pet 1. Students can hatch a pet in Autolearn ...

• Subscription Reactivation

  When a subscription has been inactive/canceled for more than 3-5 days from its last active date, you might receive a notice that reads: "User does not have access to this software" when attempting to sign in to your account. If this happens, kindly ...

• How can I update all of my classes at the same time?

  Whether you're looking to delete, pause, or update the settings of multiple classes, Wordela has a quick way to get this done. 1. In your admin interface, head over to the Classes section: 2. Next, put a check mark beside the class names: 3. A quick ...

• How do I reset a teacher/admin's password or change their account information?

  1. Go to the Users section, and search for either the name or email address of the teacher/admin: 2. You can put a check mark in the box beside their name and reset their password from the menu, or you can also click on the 3 dots and click on reset ...