How can I update my payment method?
For all of our products, only the Admin or the account owner will be able to change/update the payment method.
For VIP products:
You may click on the 3 dots located at the upper right hand corner of your screen. Next, click on Users & Admin > Account > Change payment method/Change card
For non VIP products:
You may head over to your Admin interface > Account > Change payment method
My payment won’t go through. How can I buy your product?
The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction. Here are some workarounds to address the issue: Please make sure to use a Visa, Mastercard, or AMEX card. Other types of ...
What payment methods are accepted?
We accept credit and debit cards (Visa, Mastercard, AMEX) and PayPal.
How safe is the transaction for upload & payment here?
There is a high level of security in the program to prevent unauthorized access. In theory it would be very difficult for someone to access your file. They would either need your password or they would need to somehow bypass multiple security ...
How to reactivate my VIP access?
The resubscription to our VIP products is always available by signing in using your existing login credentials. Simply follow the instructions that will be provided, and you should be good to go. Please note that this will only be available for a ...
How does the free trial policy work?
Your subscription comes with a no-risk, 7-day FREE trial. You can cancel anytime during your 7 day trial period and you will not be charged. And if you continue past the trial, you can always cancel at any time - there are no lock-in contracts.