We are highly regarded by our customers as fast, accurate, and reliable. If you have any questions or need assistance with anything, you can count on us to provide the best customer service possible.
Typesy and Wordela Homeschool:
You can click on the Support section from your admin interface to access all available support options.
Typesy and Wordela for Education:
The Get Help section is available from your Home screen in the admin interface. You can also click on the Support section.
Typesy VIP, Wordela VIP, and Spreeder VIP:
You can reach us by submitting a ticket through the Helpdesk. Alternatively, you may also go to Users & Admin and click on the Support section.
Monthly subscriptions with our VIP programs, you can go to Users & Admin by following the guides below.
Related Articles
What are the minimum system requirements?
Typesy Windows: Windows 7 or later macOS: macOS 11.0 or later (Apple M1 chip or newer required) Android Tablets: Android 6.0 and up iPad: iPadOS 14.0 or later Spreeder Windows: Windows 7 or later macOS: macOS 11.0 or later Android Devices: Android ...
I'm trying to sign up but my email is already in use.
It’s possible you already have an existing account with one of our programs, such as: Zapreader, 7 Speed Reading, Spreeder CX, Vocab1, 7Spell, Typesy, Spreeder, or Wordela. This could be a trial account or from a previous subscription. If you’d like ...
What does the Words section in Typesy and Spreeder do?
To put it simply, Words is a supplemental feature designed to support spelling and vocabulary development. A strong vocabulary helps learners read and type more efficiently—they recognize words quickly and don’t have to pause and think, which is ...
My payment won’t go through. How can I buy your product?
The common reasons for payment errors are the type of card used, insufficient funds, and banks not allowing the transaction. Here are some workarounds to address the issue: 1. Use a Visa, Mastercard, or AMEX card. Other types of cards are not ...